Delivery Options Overview

At Sanatan Gyan Jyoti, we strive to ensure that your spiritual essentials reach you safely and on time. We are committed to providing a seamless shopping experience with reliable and efficient delivery services.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Shipping & Delivery

📦 Shipping Locations

We currently deliver across India, ensuring that you receive your pooja essentials, lockets, temples, and ornaments wherever you are. For international shipping inquiries, please contact our customer support team.

⏳ Delivery Timeframe

  • Standard Delivery: 5-7 business days
  • Express Delivery: 2-4 business days (Available in select locations)
  • Custom Orders: May take additional time based on product availability and customization requests.

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your package’s journey.

Shipping Charges

  • Free Shipping on orders above ₹[X] within India.
  • A nominal shipping fee applies to orders below ₹[X], depending on your location.
  • Express delivery charges may vary based on the location and urgency.

Order Processing

  • Orders placed before [cut-off time] are processed on the same day.
  • Orders placed on weekends or holidays will be processed on the next working day.

Delivery Partners

We collaborate with trusted courier services like Blue Dart, Delhivery, DTDC, and India Post to ensure your order reaches you in the best condition.

Damaged or Delayed Shipments

In rare cases, if you receive a damaged or incorrect item, please contact our support team within 24 hours of delivery. We will promptly assist you with a replacement or refund.

Need Assistance?

For any queries regarding shipping, delivery status, or order tracking, feel free to reach out to us:
📞 Customer Support: [Your Contact Number]
📧 Email: [Your Email ID]
🌐 Website: [Your Website URL]

FAQs

Where do you deliver?

We currently deliver across India. For international shipping inquiries, please contact our support team.

How long will it take to receive my order?
  • Standard Delivery: 5-7 business days
  • Express Delivery: 2-4 business days (Available in select locations)
  • Custom Orders: Delivery time may vary based on availability and personalization requests.
How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS or email. You can also track your order on our website under the "Track Order" section.

Do you offer free shipping?

Yes! We offer free shipping on orders above ₹[X] within India. A nominal delivery charge applies to orders below this amount.

What should I do if my order is delayed?

While we ensure timely deliveries, delays may occur due to unforeseen circumstances. If your order is delayed beyond the expected time, please contact our customer support team for assistance.

What happens if I receive a damaged or incorrect product?

If you receive a damaged, defective, or incorrect item, please inform us within 24 hours of delivery. Share images of the product with your order details, and we will arrange a replacement or refund.

Can I change my delivery address after placing an order?

You can request an address change within 2 hours of placing your order. Contact our support team immediately for assistance.

Do you offer Cash on Delivery (COD)?

No, Cash on Delivery (COD) is not available for as per now but available in future.

How do I contact customer support for delivery-related issues?

You can reach out to us via:
📞 Phone: [Your Contact Number]
📧 Email: [Your Email ID]
🌐 Website: [Your Website URL]